change to eSIM

[g0ijcr9djq]

I chose the wrong choice of asking for a physical sim , can I change it to eSIM?

[g0ijcr9djq]

thanks and thanks. if it is a week, I will wait then 

and I thought it is a free switch to esim

[slusagm]

If you have chosen for physical sim, you need to activate with a physical sim first and then you can make the change.  But you need to pay another $5 for the eSIM

[softech · Accepted solution]

@g0ijcr9djq 

 it is usually easier to wait for your physical sim to arrive and complete the subscription and then change over to esim after.  The physical sim card should arrive within 1 to 2 week

If you really don't want to wait for the physical sim, you will need to check with PM support.     Please open ticket using Public Mobile Expert Messaging , Select Start a Chat to begin (You will need to use your current Community account to login to submit the ticket):
          https://expert-messaging.publicmobile.ca/guest/pre-chat
**You'll get email/sms alert when agent replies. or monitor here: https://expert-messaging.publicmobile.ca/message-centre