cant sign in

[popiliano53]

cant sign in my self serve account,unable to access my account, i click on forget password, and come out account cancelled,i got the line pay every month from my credit card in automatic,if i try to make new account, come out you already have an account, please help me to go in my self serve account,  ont. canada

[Jb456]

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@Helenlangerud wrote:

Cant add money to account 7xxxxxxxxxxxxxx7

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@Helenlangerud 
First please click the 3 dots on right side of your post and edit the post to delete your personal information (phone number)..as it's visible for the public to see.

Please try the forgot password link

https://selfserve.publicmobile.ca/forgot-password/

If still not able to sign in you will have to contact moderators..

Or via private message at link below.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[gblackma]

@Helenlangerud  please delete thou phone number. No personal information allowed here. @computergeek541 , @will13am please remove @Helenlangerud 's phone number. 

Why can't you add the funds to your account ?  Can't you login? Etc

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@Helenlangerud wrote:

Cant add money to account xxxxxxxx

[Helenlangerud]

Cant add money to account xxxxxxxxxxxxxxxxxxx

edited by computergeek541: phone number removed

[Rockdaddy22]

You need to send a private message to a mod.

http://productioncommunity.publicmobile.ca/t5/Getting-Started/Private-Messages-viewing-and-creating/...

[Rockdaddy22]

I'm just a customer like you, please delete that.

[Rockdaddy22]

No we can't call, it would be best to send a message like mentioned above.

[popiliano53]

now when i sign in coming out you been locked for to many attemps call public mobile for help, where suppost call for help?im still can sign in my self serve, bye bye for now

[Rockdaddy22]

Thank you for updating your post.

[talkalot]

Hey becareful what you express on this form about logging in  otherwise other members might accuse you of it being your fault 

[Rockdaddy22 · Accepted solution]

It would be good if you removed your number, it's a public forum after all.

Please send a private message to a mod, the link at the bottom of the first post will give you instructions on how to send one.

http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-me...