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cannot redeem two payment vouchers

Avmv22
Great Neighbour / Super Voisin

Hi team , 

I'm unable to reading two payment vouchers that I purchased on July 27th from a gas station.

I have the receipts and the pin with me. However I checked online as well as by calling 611, it says they both are invalid. Please advise.

2 REPLIES 2

hairbag1
Mayor / Maire

@Avmv22 

I've heard of this happening before...make sure the vouchers are Public Mobile vouchers and not Telus/Kodoo vouchers. The gas station attendant might have been confused by the different provider options.

BKNS27
Mayor / Maire

@Avmv22 

If you can’t read the vouchers. There is not much PM can do for you. You maybe able to get a duplicate copy from the gas station.

See what a CS_Agent will say.