cannot make payment

[Helloeric12]

Try to reactivate account, cannot click" submit" to make payment

Please assist to help that.

My number is:

edited by computergeek541: personal information removed

[computergeek541]

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@Helloeric12 wrote:

Try to reactivate account, cannot click" submit" to make payment

Please assist to help that.

My number is:

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Please do not post your phone number here.  Anyone can see it, and there isn't anything helpful that people here can do with it.

I would say that it's probably more important to get your service up and runnning, so if you can, I would go to a store that sells Public Mobile top up vouchers and get your service working again.  Then, worry about why your credit card/visa debit card isn't working on the self-serve website.

[purplepaint]

If the regular payment method isn't working, maybe try signing up for autopay? It would even save you $2/month.

[hairbag1]

Try calling 611 to pay with the credit card that you have on your account.

Alternatively, you can get a payment voucher from 7-11 type store, then call 611 to pay your account.