12-17-2023 04:03 PM
cannot find second number on profile...need to add funds
Solved! Go to Solution.
12-17-2023 04:41 PM
Thank You!
12-17-2023 04:06 PM - edited 12-17-2023 04:06 PM
hi @omegamanab PM system only allows one email for one phone number. If you gabe multiple numbers, you must have used a different email to login or yiu might not have set it up yet. Please submit ticket with CS agent and ask them to help with logging in for your second phone number
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
12-17-2023 04:06 PM
Each account can only have one number. If you have a second number you must have used another email.
12-17-2023 04:04 PM - edited 12-17-2023 04:07 PM
What do you mean second number? If you mean second phone number then you would need to sign out of your current account and sign into your other account with your different email address and password. Note that you cannot have 2 phone numbers on one account. You also need a different email address for an account.