cannot access My Account

[as200]

I cannot access My Account. 

I am in a loop of "Let's complete your activation - Resume activation - Go to Login Page".

Help!

[Neil11]

You will need to contact customer service agent to fix your issue. Either via the following link:

 https://widget.telus.tiia.ai/publicmobile/publicmobile.html

If you are having a difficult time, then you can private message CSA:

Send a private message to CSA through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[softech]

@as200 

such error indicates that EverSafe login system is unable to link up your My Account.  No worries, easy fix for PM support and you just need to engage them.    Private message CS Agent at: 
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there