@Bella20 wrote:
Hi,
Received your sim card, choose a number, cant get the code to start the phone!!!
Hello @Bella20
There should be an option there that says "Didn't Get Code". Click on it. If there is an option that says "Send To Email"... choose that option. If it's not there, please reach out to a CSA to resolve it.
Please use the chatbot to open a ticket: https://widget.telus.tiia.ai/publicmobile/publicmobile.html?lang=en
If you receive an error message that you are unable to open a ticket, send a private message to a CS_Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 .
A Customer Service Agent will reply to your community inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
I am NOT a Customer Service Agent. I do NOT work for Public Mobile. I am a Customer just like you who tries to help others while earning credits for their cell phone bill. Please do not share any personal information with me here or in a private message.
