@Dafzal wrote:
sorry i didn't express my self well. I have a phone plan with 500MB data. and i want to get an extra 500MB by chosing auto pay. when i go my login and chose auto pay, the only given option is $2 of the bill not 500MB. Pls advise
I suspect you would need to turn on autopay and then set a future plan change to the plan that has the autopay bonus. You could spend some more money and lose what you've already paid by changing to a plan now. If just toggling on autopay then you might also need to wait until the renewal for it to notice. It likely won't say "oh ok here you go 500mb bonus for autopay" right away. Maybe also after toggling on you could do the Suspend/Resume function under lost/stolen. Maybe.
Things to try anyway.
