account locked out!
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07-04-2017 10:22 PM - edited 01-04-2022 02:17 PM
I requested the email for password reset but i still can't see it in my inbox!
can any admins help??
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07-05-2017 09:08 AM
Good morning @anwar4275,
thank you for taking the time to write to us !
If not already done, please send us your account details via private message - we'll be able to unlock your self-serve 🙂
Cheers,
Mary
** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **
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07-04-2017 10:28 PM - edited 07-04-2017 10:28 PM
Send a msg to mod they will manually fix it
Contact any moderator by private message to help you with the process.
In your private message the following info
* PM account email address
* PM phone number
* Detailed explanation
Here is the link for how to contact moderators http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updiated-Contacting-our-Community-Moder...
What you do click on link the webpage will open. You will see a mod team click on any name then scroll down all the way and click on send a private msg then explain your problem
Thanks"
Contact any moderator by private message to help you with the process.
In your private message the following info
* PM account email address
* PM phone number
* Detailed explanation
Here is the link for how to contact moderators http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updiated-Contacting-our-Community-Moder...
What you do click on link the webpage will open. You will see a mod team click on any name then scroll down all the way and click on send a private msg then explain your problem
Thanks"
** I am not a Mod, please do not include any private info in a private message to me.**
