@shinyxia wrote:
I joined in Public mobile on Mar 9, I have chosen $35 plan, and got available found $47.
Today, I have changed a new plan to $25 plan. My available found became $22. I thought my found should be $37(minus $10 from $47)
I really appreciate it if you give me a clear explanation
Regards,
@shinyxia this question isn't actually about your available funds, it's about pro-ration. If you've only used post-paid service in the past (most likely true), you may not realize that pre-paid plans are almost never pro-rated when you either change plans or cancel your account (say by porting out your phone number). Think of your pre-paid plan as a series of automatically renewing 30 (or 90) day contracts. You pay for that 30 (or 90) days up front, and you get your chosen plan for that 30 (or 90) days. If you change plans at some point during that 30/90 days, you're effectively cancelling your currently cycle without refund, and starting a brand new 30/90 day cycle on your new plan, which you pay for in full up front (just like you do your regular 30/90 day cycles every time you renew).
As @sandpublic alluded to, there was another option available to you, a second button that would have allowed you to schedule the plan change for your next renewal date. You would have stayed on your currnet cycle on your current plan until that 30/90 days was up, and then your new plan would have taken effect. You didn't choose that option, you applied it right away, and thus my previous paragraph is what happened.
In the future, make sure you schedule for next renewal date unless you absolutely need to start the new plan instantly, and understand that doing the lattter will result in no refund on your unused days.
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