Your account has enough balance

[hafsa02]

Hello,

I was going to reactivate my account, but every time I try to pay it says "your account has enough balance". Even though my account only has 1$ in it..... Has anyone else had these issues? How should I navigate this?

Thanks!

[hafsa02]

I'll try that thank you!

[kselmak]

For me usually 'other amount' works.

If it doesn't please contact moderators

[Anonymous]

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@hafsa02 wrote:

Hello,

I was going to reactivate my account, but every time I try to pay it says "your account has enough balance". Even though my account only has 1$ in it..... Has anyone else had these issues? How should I navigate this?

Thanks!

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Try another browser or clear cache/site cookies or use incognito/privacy mode.

[kb_mv]

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@hafsa02 wrote:

Hello,

I was going to reactivate my account, but every time I try to pay it says "your account has enough balance". Even though my account only has 1$ in it..... Has anyone else had these issues? How should I navigate this?

Thanks!

---

@hafsa02 If you are unable to pay and reactivate your account, contact a moderator for help by clicking the chat bubble at the bottom and follow the prompts.

[kb_mv]

@hafsa02 Can you select "other amount" to pay under the payment tab?