04-06-2026 07:09 PM
I accidentally entered the wrong phone number and I need help putting in the correct one
04-06-2026 07:12 PM
hi @Madelinemercer
please ask PM support agent to put back the correct one
you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
04-06-2026 07:11 PM
phone number for porting? You can ask PM to change back to the correct phone number
Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
