07-08-2022 05:35 PM
Hello,
I ported my number out and I am still being charged.
Solved! Go to Solution.
07-08-2022 05:47 PM
@jpniyitanga if you confirmed that you did port out successfully (the incoming calls going to your new provider) , then you can direct message PM Support for a refund and get it stopped
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply you there
07-08-2022 05:36 PM
@jpniyitanga wrote:Hello,I ported my number out and I am still being charged.
Can you check to see if your Public Mobile service still works? If it does still work, the port out didn't complete.
