Wrong billing date

[starrdowney]

I just received a text saying my payment is due on March 1st, but it's not due until March 17th. Has anyone else received this text? 

[CS_Agent]

Hey everyone!

Sorry for the inconvenience. 😞

Could you please send us private messages using SIMon https://www.publicmobile.ca/en/bc/get-help so we can look into this issue.

Thanks for the help!

Camelia_M

[popping]

There are quite a few threads reporting wrong due date.

Ignore the text if it does not match the due date on your overiview page after login.

[gblackma]

@Kdawg , @starrdowney Ignore the messages, they were erroneously sent out. Dial 611, or log onto your account for the correct dates.

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@Kdawg wrote:

I also received a notification and my payment isn't due until April.

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[HanseungKim]

I have also same issue. Few minutes ago I've got the text says that Mar. 01 is my due date, but my next due date is Mar 31. I think Public Mobile payment system has some problem today. I hope it would be fixed soon.

[Kdawg]

I also received a notification and my payment isn't due until April.