cancel
Showing results for 
Search instead for 
Did you mean: 

Why would public mobile give me a phone number for Koodo and then not help me get on the public mobi

mrlover
Great Neighbour / Super Voisin
Why would public mobile give me a koodo number when I wanted to be on public mobile and how to get help with that
2 REPLIES 2

Cyber
Mayor / Maire

@mrlover,

 

Public Mobile and Koodo are owned by Telus. They are using the same network as Telus.

 

If you're not happy with the number, you can change it from your self serve account here.

Martin
Legend
Legend
Hello,

I'm confused by your post because nothing distinguishes a PM from a Koodo cell phone number.

If you think that you are on the Koodo network, press 1 on your phone until the voice mail system is activated. If the artificial voice thanks you for using the Public Mobile system, that means that you are on the PM, not Koodo, network.

I hope that the above has been helpful.

Cheers.
Need Help? Let's chat.