03-21-2017 03:31 AM - edited 01-05-2022 01:51 AM
It's tax season and I am trying to print out invoice with my account, and I can't seem to find a menu that would let me do so. Payment history only list the date of payment which I don't think is considered as invoice/receipt.
Solved! Go to Solution.
03-21-2017 01:45 PM - edited 03-21-2017 02:09 PM
Hey @mclyin,
Thank you for reaching out to us!
Can you please send me your phone number via private message? Also include the period you'd like to receive the invoice for 🙂
Cheers,
Mary
03-21-2017 01:04 PM
Is there anyway you can help in this regard?
03-21-2017 04:19 AM - edited 03-21-2017 04:28 AM
The PM self-serve account currently does not include an option to print out receipts or statements. If you want an invoice for tax purposes, you should send a request by private message to a moderator, including your account phone number and explaining what you need. The amounts in your account don't normally show the federal and provincial taxes, so I'm not sure the invoice they send will include that automatically. Better clarify that with them. How to contact moderators:
http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Contacting-our-Community-Moderators/ta-...