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Re: Porting number

Dkai001
Great Citizen / Super Citoyen

I had my number ported and then after 1 month I lost the number I ported.

please help f********@gmail.com thanks D L

 

edited by @imm1304 to hide email address

3 REPLIES 3

imm1304
Retired Oracle / Oracle Retraité

I agree @will13am, its so rare that its worth verifying in selfserve.  Only takes a minute to do so.

 

However, I wouldn't be surprised if this is happening for real.  Have heard a handful of cases like this in the past.  A famous one involved @kav2001c iirc. 

will13am
Oracle
Oracle

@Dkai001, are you certain of this?  Please login to the self serve and check your number?  As long as the account remains active and not suspended for 90 days or longer, you can't lose your number.  It is going to take a while for the moderator team to get back to you, so in the meantime you can do this check quickly. 

imm1304
Retired Oracle / Oracle Retraité

Hey @Dkai001,

Please send a private message to @CS_Agent and provide your public mobile phone number and PIN and explain whats going on.  One of the mods will be able to help you.

 

Also, I am editing your post to hide your email address as we don't recommend sharing of any personal info on these public forums.  

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