10-06-2017 03:54 PM - edited 01-04-2022 02:43 PM
Thought I should have gotten a loyalty reward when my account renewed yesterday but no reward. I would like to confirm my sign up date but can't find it in self serve. Where can I find it?
10-06-2017 05:44 PM - edited 10-06-2017 05:45 PM
10-06-2017 04:24 PM
@harveyg wrote:Thanks. I found the Welcome email. Would be easier if it was in the self serve profile.
@harveyg, put the idea in Public Lab
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10-06-2017 04:15 PM
Thanks. I found the Welcome email. Would be easier if it was in the self serve profile.
10-06-2017 04:13 PM
@harveyg, nice!! Might be time to message a MOD then and have them take a look. My date is the same day I joined the forum so it is easy for me to find my start date.
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10-06-2017 04:10 PM
I first signed for 30 days and then 4 x 90.
10-06-2017 04:07 PM
@harveyg, I don't think you will find that in self serve but you look at payment transactions.
Remember 4 90 day plans is only 360 days that is not a full year. So you will probably see it on your next renewal
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10-06-2017 04:07 PM
I signed up over one year ago but the history only goes back to January 2017.
10-06-2017 04:00 PM
You won't see the date in your self-serve account, but you can figure it out from Welcome Email you get when you activate or see the payment history for the first payment date.
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