03-07-2026 01:25 AM
Something weird happened. My dad is with Freedom mobile - I have a sim with public mobile. We changed his account today from postpay to prepay (freedom) and it messed up his sim (SOS signal). When that happened it messed up my sim (public) somehow. When this happend I recieved a sms code. I reached out to Freedom's IT to fix his sim, we the issue by reinstalling the esim and when that happened it fixed my issue too..
03-08-2026 09:04 AM
@CS_Agent: Don't prompt customer for account information here. This is a publicly viewable message forum.
03-07-2026 03:14 AM
I agree, but it would be too weird of a coincidence.
03-07-2026 01:43 AM
Not possible