Want to get into my account

[HALIMACS]

@Frenchy1 

If you're having troubles logging into your account, try clearing your system cache and cookies, then open an incognito tab and try again.

If after using the correct credentials, you still can't, use the Forgot Password option, which will send a password reset option to the e-mail address registered to the associated account.

If for some reason all that doesn't get you access, maybe best to reach out to a customer support agent as follows:

To contact a Customer Support Agent, there are 2 methods:

1. Use the ticketing system by clicking here , then Contact Us,  or, 
2. Send a private message to Customer Support Agent by clicking here.  You’ll need to be logged into your Community account for the link to work.

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.

[BKNS27]

@Frenchy1 

You can login to your account through the PM app or website.

If you are having issues not remembering the user ID or password. You can click on Forgot Email or Password.

If you are still having issues login. You can contact a CS_Agent for assistance.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[NDesai]

@Frenchy1 Login here or download the public mobile app. 

https://www.publicmobile.ca/en/bc/get-help/articles/myaccountfaqs