Voicemail

[Z16Jim]

All of a sudden I can't get my voicemail. When I call it says I don't have a long distance plan, which I do have province wide calling. I have had this plan for over 3 years first time this has ever happened. Thanks Jim

[RobertQc]

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@Z16Jim wrote:

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@RobertQc wrote:

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@Z16Jim  Try dialing your own phone number from your phone, can you access it then?

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That worked Thanks

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@Z16Jim  Perfect, that means the number saved in your phone should be changed, go to your dialer settings and change the number to one off that list that works for you

[Z16Jim]

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@RobertQc wrote:

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@Z16Jim  Try dialing your own phone number from your phone, can you access it then?

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That worked Thanks

[Lieux]

@Z16Jim Try dialing *#62# call from your dialer. See what it might come back with.

[RobertQc]

@Z16Jim  What about a number off THIS list?

https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/access-voice-mail-out-of-home...

[RobertQc · Accepted solution]

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@Z16Jim wrote:

All of a sudden I can't get my voicemail. When I call it says I don't have a long distance plan, which I do have province wide calling. I have had this plan for over 3 years first time this has ever happened. Thanks Jim

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@Z16Jim  Try dialing your own phone number from your phone, can you access it then?

[Lieux]

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@Z16Jim wrote:

All of a sudden I can't get my voicemail. When I call it says I don't have a long distance plan, which I do have province wide calling. I have had this plan for over 3 years first time this has ever happened. Thanks Jim

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Can you try with another phone? Landline perhaps...