Voice mail

[anguyen]

My iPhone5S  does not  record voice mail . It just  show up ' Fail "  Please help  

any advise please . Thanks

[anguyen]

Hi there.

Can you try  1+phone number then listen following those steps .

Hope this helps

Have a good one.  

[anguyen]

Hi
I have reset Network setting still same problem, can not get messages or voice from incoming call.It marked call failed

[nishufan]

Hi @anguyen

 Try to reset your network setting:

 Go to Settings → General → Reset → Reset Network Settings

  Note: when you try this method, you will lose WiFi passwords.

[bryanbreguet]

Do you mean that the phone itself doesn't record or that there is no message when you call your voicemail?