Verification code

[JulieWiebe]

Not receiving the verification code 

[slusagm]

Ask PM to help

Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here:

    https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:

     https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

[JulieWiebe]

It only sends to the phone number 

[JulieWiebe]

How can I change that the code sends to an email instead of the phone number

[JulieWiebe]

The verification code is not sending 

[hairbag1]

@JulieWiebe 

Click Resend Code to email or voicemail.