Verification Codes

[kturnock]

I signed into my account successfully then somehow got signed out. I  went to sign in again and was being sent verification codes over and over. I followed the suggestion to change my password if I was having problems logging in. but  I am still being sent endless verification codes! Help please! 

[kturnock]

Thank you esjliv, I tried the incognito and different browser, still in the endless loop of being asked to enter verification codes..... I really appreciate your help though! 

[kturnock]

Thank you for your suggestion; I understand that but I am in an endless loop of entering verification codes and never actually getting into my account. Any thoughts?!

[esjliv · Accepted solution]

@kturnock - try a different browser, or open a tab in incognito mode to log into My Account that way.

When you get into My Account turn off 2fa if you wish:

[computergeek541]

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@kturnock wrote:

I signed into my account successfully then somehow got signed out. I  went to sign in again and was being sent verification codes over and over. I followed the suggestion to change my password if I was having problems logging in. but  I am still being sent endless verification codes! Help please! 

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By default, 2FA security authentication is enabled. The code must be entered on the Self Serve page before you will be able to access your online account.