08-31-2023 11:46 AM
Trying to update my payment method, as I have a new Credit Card, but keep getting error message and try again later. Been trying for 3 days now and still getting the same error message.
the card is activated and double checked with credit card company.
08-31-2023 11:47 AM - edited 08-31-2023 11:49 AM
@JohnCC29xy wait a full hour and try again incognito private mode or from another device or try the new PM app instead
Update credit card info
In your my account go payment tab >manage subscription >manage payment method or use this link
https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription
add worst case you can ask support to help you also
send a private message To CS_Agents click
VVVVV Link below VVVVV
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437