08-15-2025 11:52 PM
I started my cycle on July 15th and unsubscribed on Aug 15th. Why am I getting charged for the new cycle? How do I get my refund?
08-16-2025 01:52 AM
@Hang4
You can contact a CS_Agent and ask for a refund but it is up to the agent to decide. https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
08-16-2025 12:08 AM
Public Mobile subscriptions are 30 day cycles. Your renewal date would have been on August 14th. There are no refunds at PM. It is a prepaid service.
