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Unmoderated Section.

Priority
Deputy Mayor / Adjoint au Maire

Any post or reply I write including the link to contact CS_Agent directly keeps getting put into the Unmoderated Threads for the included link.. 

It's a link for someone to message support directly, why does this keep getting rejected and taken down for no reason? I've tried twice and don't want to overdo it trying to many times. 

How can this be turned off for my Community Profile, it's moving alot of my very relevant replies and Threads here for absolutely no reason, the replies aren't violating any rules. 

4 REPLIES 4

maximum_gato
Mayor / Maire

@Priority 

There was a fix many moons ago but the fix was eliminated in a community redesign a few moons after that. I don't recall it occurring in private messaging though?  If you write a reply off site and copy and paste it does it still go to your unmoderated items? You may need to screenshot a reply or message to support explaining the issue.

 

This issue lies in the programming of the spam filter and what it learns and determines is unacceptable.  It's pegged your writing style as unacceptable. You likely need to alter your verbiage, sentence structure, paragraph spacing and commonly used words or phrases and limit the use of numbers and digits.

Edit: 

Above in bold. Mind you I have my own limitations with the site. The end of sentences have been getting cut off lately in chrome. I can't upload photos on firefox nor see what I type in private messages until each word is typed out completely.

Priority
Deputy Mayor / Adjoint au Maire

Yes that link, it was that exact link. I had just regularly copy + pasted it from my notes. 

This only started today, it was allowing me to post that link up until the last 30 mins..

fujiyama
Deputy Mayor / Adjoint au Maire

Do you mean this link?

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

How are you adding it to your post? IIRC, you have to use the “insert link” option for all urls or your post will get auto filtered.

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