Unlocking phones

[butterflow]

Hello,

I want to unlock four of my phones please guide me how to do that @Moderator_Team

Jae

[ShawnC13 · Accepted solution]

@butterflow, your phones need to be unlocked from the provider you got them from.  If they are a Telus or Koodo then PM can do it by contacting the mods. 

To send a private message to a moderator click this link.

In your message please include:

• PM Phone Number
• 4 digit PIN (if you don't remember this then they will need at least 3 of the following to verify your identity)
• account number 
• date of birth
• complete address listed on account with postal code
• email address on account
• most commonly called numbers
• alternate number listed on the account
• last payment date and amount
• last 4 digits of the credit card
• Detailed explanation

Community Moderators are available from Mon-Thursday 9am(Eastern) to 9pm(Eastern) and Friday, Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)

More info on moderators

[Randy_Calgary]

Contact the original carriers of the phones and they should provide you with the code to unlock each phone.

[Lg85]

Are your phones locked to the Telus network? If they are locked on a different network, then Public Mobile will not be able to unlock it. You will need to contact the carrier to which your phone is locked to in order to get it unlocked.