Unauthorized access

[KirstyS]

I can't log in, and when I do, it says "unauthorized Access". It won't let me log in, and it won't let my call or do anything. Please advise

[slusagm]

You might need PM to check and  help 

 Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox, check here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenote

[TheSterlinger]

@KirstyS  is this a new set up?

On the page for the 6 digit, so you see the message Didn't receive this code? If it does have you tried clicking on it. It will give the option to send to email.

If it still doesn't work, please message directly to csa  at the link below for assistance. 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437