Unable to select eSim

[loreleyblue]

Hi,

I have been trying to sign up for the BF 40GB for $34 since yesterday and when I am going through the step in the public mobile app an error occurs when i select eSim.

Not sure what to do next.

Thanks, for you time.

[loreleyblue]

Thank you. Will try messaging CS_Agents.

[Handy1]

@loreleyblue  Any chance you can try on another phone just to activate the account ? But here’s the link to support 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

[loreleyblue]

Tried that already. No change.

[Handy1]

@loreleyblue  Try un installing  the app and re install it again