03-31-2017 09:50 PM - edited 01-05-2022 01:54 AM
Hello PM community,
I wanted to register my CC for Autopayment but it keeps getting rejected. This CC works fine I can use it in other internet services.
Problem might be that my CC is from another country. Despite that it shouldn´t be a problem since is MasterCard.
Any Ideas? I've tried many different ways on entering my name since that might create an error for the special characters like "ñ" and "á".
Solved! Go to Solution.
04-01-2017 11:48 AM
04-01-2017 11:43 AM
I was guessing that was the issue too. I don't think is the special characters since I have it in my profile.
I've tried introducing my CC adress and also my home adress here. Kind of a bummer because I do not have any CC here and I am not able to get one.
04-01-2017 11:37 AM
04-01-2017 11:19 AM
The non-Canadian credit card is almost certainly the cause of the issue. Many service providers require use of credit cards with billing addresses that are within the same country as the service is being provided in.
04-01-2017 12:20 AM
04-01-2017 12:13 AM
03-31-2017 10:15 PM
My guess is that the special characters may be causing a problem. Do you use special characters when registering this card with other service providers? Otherwise, there are instances where the auto pay system reject credit cards even without special characters. For one of my accounts it took me 3 days and numerous attempts before I could get the credit card to work. This same card worked the first time in my other accounts. So, try a few more times and see what happens.