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Unable to log into account

Jay72
Great Neighbour / Super Voisin

I am currently in India and I wanted to make changes to my account but I am unable to login into the account due 2FA. I keep getting asked for an OTP but I am unable to receive it as my public mobile sim doesn't have any coverage. What is another way to log into my account? I tried creating a ticket into system but that also asks me to log in.

1 REPLY 1

slusagm
Mayor / Maire

click Resend Code and email should be an option there so you can receive the 2FA via email 

if no email option, then ask PM to help ,message them using this link:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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