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Unable to log in

coriikins28
Good Citizen / Bon Citoyen

Trying to add funds and I’m unable to log in. I’ve tried multiple devices and connections. Brings me to a white page that says internal server error. Is this happening for anyone else? Yes I cleared cache. 

4 REPLIES 4

JL9
Mayor / Maire

Yes this usually happens at least a couple times a week overnight for maintenance where no one can access self serve, not ideal but usually kicks back on early in the morning

esjliv
Mayor / Maire

@coriikins28  - all seems good this morning. Have another go at it.

Try logging in by opening a tab in incognito mode, if things are not quite reacting as they should be.

BKNS27
Mayor / Maire

@coriikins28 

The PM website is under going maintenance. Try again after 6:00 am EST tomorrow morning.

dust2dust
Mayor / Maire

If you have a registered credit card and you know your 4 digit pin then you could dial 611. Or buy vouchers and enter them in 611. Or use the instant top-up method.

I get the same error.

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