Unable to Log Into Account

[wildlavender]

I seem to have the wrong password and have been locked out of the account. 

I haven't recieved an e-mail to reset my password although I chose the option.

Is there any way to fix this?

[Luddite]

Include your 4 digit PIN as well as the phone number in that message. Also, turn on email notification of private messages as you have only a limited to reset your account when notified.

If not sure how check here: http://productioncommunity.publicmobile.ca/t5/Getting-Started/Private-Messages-viewing-and-creating/...

[zhadj030]

You will have to send a private mail to a moderator, with your phone number and private info + description of the issue . Here is how you do it :

http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Contacting-our-Community-Moderators/ta-...