Umidigi A3S problem

[Kevin1077]

Hi I just received my A3S and can't get it to connect to cellular data

[djanzen44]

I had the same issue with my umidigi. The settings simon bot gave me didn't work nor did a different set of settings from the moderator team. But Kevin's settings worked. WAY TO GO! I should nave checked community 1st and saved time and frustration.

THANKS.

djanzen44 

[TurtleMcRib]

This worked for me on the umidigi A3X

[gblackma]

@trooper0169 

Try these settings below.

Name: Mobile Internet
APN: sp.mb.com
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Not set
APN type: Not set      - or - default,mms,supl   ( if your mobile hotspot is spotty add "dun")
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
Bearer: Unspecified
MVNO type: Not set
MVNO value: Not set

Manually change and save them. Enable data and try to send an mms text message or surf the net. If you still require help. Please ask. Stay safe.  

[Jb456]

@trooper0169 

Try these settings. Let us know if they work for you.

 

[trooper0169]

What about the other entries above the MMS Proxy entry?

[trooper0169]

I tried the settings in the original post on the A3S problem

[Jb456]

@trooper0169  can you post a screenshot of the settings you have so we can take a look? Thanks!

[gpixel]

@trooper0169 try these settings

 

 

[trooper0169]

I change my APN settings to your specs. I have an A3X still no data when WiFi is off.

Do you have any suggestions? 

Thanks

[mpcdesign]

@Kevin1077, you got an Umidigi to replace an iPhone? Wowza. 

[Kevin1077]

Ya I was using it in my iPhone

[mpcdesign]

@Kevin1077, I strongly suggest you private chat with @gblackma, I believe he is a big Umidigi fan. Too be honest with you, I never ever heard of it. For that matter, I can't even pronounce it! 

But, I also believe there are a few members in the community that love that Umidigi!

[oglat]

Could you please try your sim in a different phone that is working on telus/koodo/pm network, just to make sure that the problems is really the pone and not your sim/service.

if it is working normally on another phone, try restarting with the sim inside

if that doesn't work, try doing network reset.

if that doesn't work, try changing apn setting manually

if that doesn't work, contact the moderatos by initiating chat with simon here https://www.publicmobile.ca/en/bc/get-help 

[Staliger]

@Kevin1077 Did you try to use PM SIM in other phone? Does it work? Did you try to use another sim (not PM) in your Umidigi phone? Did it work?

[Naepalm]

@Kevin1077 A little more information would be helpful. 

Did you just insert the sim card, did you already have a Public Mobile accout? after inserting the SIM did you restart you phone? 

Sorry I am asking so many questions but not sure what advice to give without more details. 

[gblackma · Accepted solution]

@Kevin1077 log into your self service account and make sure you have data available. If you have data, edit your APN settings. Change them to type 3 below. 

Welcome to PM. Stay safe.