USA roaming

[TeresaThiessen]

I bought the Canada USA plan and entered the uSA and I have no data or phone service 

[slusagm]

@TeresaThiessen all phones have that toggle.  Usually in the Mobike data screen.

What phone you have? Will look it up for you 

[TeresaThiessen]

I don’t have an option for roaming 

[slusagm]

@TeresaThiessen 

won't be VoLTE issue since you hvae problem with data

[hTideGnow]

hi @TeresaThiessen 

what phone do you have?

Mobile data should not be hard to get, but you need to make sure you turn on Roaming Mobile data, many missed that

and confirm if your phone connects to AT&T or T-Mobile or Verizon.  If the one connected does not work, change the Mobile connection to Manual, try manually connect to each of the three.  one of them should work

[slusagm]

make sure you turn on Roaming data

and change the connection from automatic to manual.  Try the 3 networks: T-Mobile, AT&T, Verizon