@wdaxley
When you connected to a US tower to use your roaming bundle after enabling roaming did you?
- Reboot your phone.
- Manually select either at&t or T-Mobile?
Due to the decommissioning of the 3G network being almost complete voice services are sketchy at best with at&t and not much better with T-Mobile and soon to be nonexistent officially by July 1st 2022 but may last a little longer in some areas.
If you did not manually select your network your service would constantly scanning for either provider's best signal rather than locking on and remaining with one provider. If one provider's signal became unreliable you could manually switch to the other.
But I agree that the lack of voice services would warrant at least $5 credited back to your account.
The voice services issue will continue until telus enables VoLTE calling for pm customers. The workaround is to purchase just one of the US Roaming data add on s. Download a voip provider's app such as textnow and choose a Canadian phone #. You will recieve incoming pm SMS regardless of any US Roaming add ons. Use the textnow app for incoming/outgoing calls and SMS texts. MMS can be sent and recieved on mobile data and mobile data is mobile data. Textnow also works on Wi-Fi as well as mobile data. You can leave a message on your voicemail while away that you can be reached on your textnow phone # for said amount of time.
