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Trying to transfer SIM Cards

addymacdonald
Good Citizen / Bon Citoyen

Hi there, lost cell phone and trying to tra

1 REPLY 1

softech
Mayor / Maire

@addymacdonald   Login to the new My Account site, on top right, there is a new Quick Link menu,  click Change SIM card and follow the steps after.  You will just need to enter the new sim card number.  Then pick the method to receive the 2FA security code (in your case, you will use email) 

 

https://selfserve.publicmobile.ca/en/account/edit/your-accounthttps://selfserve.publicmobile.ca/en/account/edit/your-account