Trying to port my public mobile number to koodo from a suspended account

[irenek]

I am on a Koodo account now but I was trying to port my public mobile number over at the kiosk, however I am not able to without making a payment to public to reactivate my account... how can i do this without having to make an additional payment for a plan I'm no longer using?

[cricketfan]

Did this actually work? Kindly inform others as well.

[Acekiller]

interested in the port out process once you find out!

[SD08 · Accepted solution]

A number can only be ported out from an account that is active.  You may have to activate the cheapest PM plan (30 day texting for $20), or else see if the moderators can temporarily reactivate your account for you just for porting.  Either way, you'll need the moderators to help.

Click this Moderator_Team link to send a private message for assistance.
More info on moderators:  http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...

Include your phone number.