Trying to complete activation

[Steve67]

I signed up on line today. To complete the activation, I have the app (2.4.5). A pop up is saying I don’t have the latest version when 2.4.5 is the latest version. What do I need to do?

[Steve67]

I was able to activate the account this morning. All is good. Thanks.

[BKNS27]

@Steve67 

If the PM app isn’t working on your phone. Have a friend or family with a newer phone download the PM app and create an account and activate the SIM but put your old SIM into their phone if you are porting your number over to PM. You don’t need to do this if you are picking a new number.

Once it is activated, they can logout of the app and you can manage your account on the website.

[Steve67]

Appreciate the prompt response.

[hTideGnow]

hi @Steve67 

yes, 2.4.5 is the most updated version.   You should be able to close the pop-up and login to complete  the activation

In case you have trouble logging in, PM support agent can help to finish the 2nd half of the activation

you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage            

[slusagm]

just close the pop-up.  It will pop up even you are on the correct latest version