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Trouble transferring Phone Number

Rhino57
Great Neighbour / Super Voisin

Received a message saying looks like you entered an incorrect ESN/MEID. What should I do?

2 REPLIES 2

Rhino57
Great Neighbour / Super Voisin

Yes issue was resolved, thank you.

slusagm
Mayor / Maire

you should provide your account number of the old service provider instead of IMEI.

Now, you need to call PM Porting assistance team and give them the account number.  I cannot post the number here but I can private message you.  Check your inbox in the Community for my message

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