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Trouble porting

rrh
Great Neighbour / Super Voisin

I never received my first text to approve the port. When I contact Rogers they say that Public Mobile has to request the port again, but when I look into the help, it says I need to contact Rogers. Any help would be appreciated, just need to have the request reinitiated. Thanks

3 REPLIES 3

rrh
Great Neighbour / Super Voisin

Thanks, fingers crossed

dust2dust
Mayor / Maire

And put the old sim in a phone to confirm the transfer after talking to them.

Handy1
Mayor / Maire

@rrh   No worries there’s a number for live support  to help re  trigger the port request will send you now private message 

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