yesterday
- last edited
yesterday
by
computergeek541
Hello.
I'm trying to submit a ticket to have the following issue resolved urgently.
I am a new PM customer and in the process of transferring my number from the previous provider Koodo. Unfortunately, Koodo made an error and are having to fix it and advised that I won't have service for up to 72h. This puts me in a predicament as I am expecting calls from medical professionals who now won't be able to contact me.
How do I contact a customer service person to talk to. All my attmepts thus far have been to no avail.
Many thanks for any advice,
Regards,
CL04
Solved! Go to Solution.
yesterday
Thanks- I have sent a private message- Fingers crossed.
yesterday
To submit a ticket with CS Agent using this Chatbot link
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type Customer Service and follow the prompts. If you are having any issues, here is a direct link by sending a private message
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437