Transferring number from Bell

[Hanoj]

When attempting to transfer my Bell cell number (active and currently working), I get this message. How can a number be invalid? Any ideas?

 

edited by computergeek541:  changed category (discussion isn't related to how to use Community website)

[Hanoj]

Thanks. That sucks. Stuck with Bell (or a ton of work to change a bunch of things….more so now with 2FA!).

[softech · Accepted solution]

@Hanoj 

your number is from Forth Smith, numbers in the area are exclusive to Bell Mobility and Northwestel and you can only port your number within these 2 carriers (or their sub-brands like Virgin or Lucky).  No other carriers have a "rate center" in this city and hence you cannot port your number elsewhere

if you want to join Public Mobile, you have to choose a new phone number. 

[Hanoj]

Thanks for the reply.

867-872

[softech]

@Hanoj 

most number can be ported into PM but a small number cannot, that is something to do with the physical location of where the number from.  Please provide us the area code and the next 3 digits of the number and we can confirm