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Transfer phone

Plss
Great Citizen / Super Citoyen

Hi I want to port over phone numbers from another provider 

4 REPLIES 4

@Plss 

Public mobile is all self service. When you activate your plans with PM, you will be offered option to port over number to PM. 

Here is additional information:

https://www.publicmobile.ca/en/get-help/articles/transfer-your-number

Plss
Great Citizen / Super Citoyen

So I just do that when I order my service I just say porting over phone #

BKNS27
Mayor / Maire

@Plss 

You can port your number to another carrier but the PM account must be active. The new carrier will do everything else for them. Your account will automatically close once porting is completed so if you need to look at your previous payments or need to print them out. Do it before your account is closed.

slusagm
Mayor / Maire

You have problem porting the number or you are asking how?

  • make sure your old provider account is still active
  • get the old provider account number
  • download PM app and subscribe. 
  • You will be asked about phone number after payment step.  Enter the phone number and old provider account number
  • Keep the old provider sim in the phone.  Your old provider will send you a sms text, reply yes within 90 mins
  • then wait till old provider sim no longer work, you can put your PM sim card in the phone and all done
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