Transfer number

[Frend]

I have received notification that my number was successfully transferred to public mobile. However I received a welcome notice from Koodo asking me to restart my phone. Now I cannot complete my number selection with public mobile. Please help 

[funpig1]

@Frend 

If that does not work you can call the porting assistance number. PM sent.

[Frend]

Thanks! I’ll try that now!

[slusagm]

you cannot even make outgoing calls?

you need PM to help.   Since you cannot properly login, you won't be able to open the preferred Chatbot ticket.  So, you will need to message them here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox, check here:
      https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage        

[Frend]

That’s the issue it doesn’t work and it says it doesn’t recognize my number as a valid Canadian number 

[slusagm]

Telus owns both Koodo and Pm, and maybe they used the wrong text template

anyway your service works? if it works, don't need to worry