08-21-2024 04:08 PM - last edited on 08-21-2024 04:11 PM by computergeek541
It said i put the wrong imei number in (received automated text it would be wrong and someone would call) . I cant get the new sim working.
08-21-2024 10:48 PM
08-21-2024 04:20 PM
Alway better to use your old account number rather than the IMEI.
Just have to wait for an agent to pm you back. If you have the account number use it when you are with an agent.
08-21-2024 04:11 PM
@Krisha1 wrote:It said i put the wrong imei number in (received automated text it would be wrong and someone would call) . I cant get the new sim working.
Please contact a Public Mobile customer support agent using the chatbot to get this fixed: https://widget.telus.tiia.ai/publicmobile/publicmobile.html