02-23-2026
11:14 AM
- last edited on
02-23-2026
02:47 PM
by
computergeek541
I received a message that there was an issue transferring my number from the previous service provider.
02-23-2026 11:17 AM
HI @Alan93
PM porting support team can help. I have sent you the porting support team number. Please check your Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage), check for the number and call.
And in case the poring team cannot help and ask you to submit ticket (or you rather submit ticket anyway), you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
02-23-2026 11:17 AM
there is a porting assistance team you can call and ask for update. I can't post the number here, but I will message the number to your community inbox. Please check and call them
But if you cannot reach them or they said they cannot help, you will need to contact PM using this link
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
And CS_Agent will reply to your community inbox, check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenote