@Felixbthe1 wrote:Been with Public Mobile a year,have earned many badges. 0 community rewards 1 Loyalty Reward $2 Auto pay reward
@Felixbthe1That is what is currently sitting waiting for next renewal 0+1+2, it means your 50% was not for october, it was from a different month and had already been used.
But your total for each is higher, as long as you have always used auto pay and did not just sign up, you have been earning $2 auto pay for at least the 1 year you have been waiting for loyalty to kick in, so at the VERY MINIMUM you will see $20 for auto pay in the blue chart below. (since loyalty kicks in on your 1 year, that loyalty might be ready for next renewal, so it may be as low as $20 autopay, plus no reward the first 30 days)
Go here , click this link Total rewards earned since joining Public Mobile:
It should say under Community Reward $1 ?
If your chart here actually shows community reward as $0 then you may be using a different community address vs your self serve address, which can be corrected easily by contacting the moderator team.
