The questions about reward

[sandy1761]

Hi,

 I have some questions!!

1. I gonna leave Canada for four months, how can I keep my number?

2. Can I still keep my refer friends rewards and auto- payment reward when I renew my plan?

Pla tell me if you know !!Thank you!!!

[Luddite]

@sandy1761 More detail here: https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/Extended-Absence/m-p/142735#M...

[mimmo]

@sandy1761 no need to message the mods.

You can have an account on expired for up to a max of 90 days. So before day 90 renew your plan or a new less costly plan for 30 days.

What you depends on your current plan if it is a in market plan or aapromo plan.

You will not lose any refer rewards unless you exceed the 90 days then you lose everything.

For a good read(s) on this topic search for *term* and PM-GUIDE (remove "-" during the search) and replace *term* with extended.

@CS_Agent does this question really need the user to send a private message?

[CS_Agent]

@sandy1761, Hi there! Thank you for your question. Can you please send us a private message with your phone# and PIN#. Here is the link:  http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/All-you-need-to-know-about-our-Communit... . Thank you!